Bhagala primarily delivers digital services, software, consulting, and prototype work. Physical shipment applies only when a project includes hardware, printed parts, or other tangible items.
For cloud, security, mobile app, software, consulting, documentation, design, and product work, delivery is normally completed through email, shared repositories, dashboards, cloud environments, app stores, calls, or other digital channels agreed for the project.
Timelines depend on scope, approvals, access, dependencies, third-party services, customer feedback, and payment status. Estimated timelines should be confirmed in a proposal, invoice, statement of work, or written communication.
If a project includes 3D printed parts, electronics, devices, prototypes, or materials, shipping method, address, packaging, cost, and expected dispatch timeline will be confirmed separately. Shipping charges, taxes, customs, and handling fees may be billed separately unless agreed otherwise.
Customers are responsible for providing accurate delivery details and being available to receive physical items. Additional charges may apply for re-shipment, address correction, storage, return shipping, or courier reattempts.
If a physical shipment arrives damaged or incomplete, contact support@bhagala.com within 48 hours of delivery with photos, package details, and the order or project reference so we can review the issue with the courier or supplier.