This policy explains how cancellations and refund requests are handled for Bhagala services, digital work, products, and physical prototype work where applicable.
You may request cancellation by emailing support@bhagala.com with the project name, invoice details, and reason for cancellation. If work has not started, we will review the request for refund after deducting applicable payment gateway, bank, tax, or administrative charges where permitted.
For consulting, development, cloud, security, IoT, 3D printing, or prototype engagements where work has started, refunds are generally calculated after accounting for completed work, time spent, materials procured, third-party fees, committed costs, and non-cancellable vendor charges.
UriCare, NicheJobs, or any other Bhagala digital product may have its own subscription, trial, cancellation, app store, or payment processor terms. Where a product-specific policy exists, it will apply to that product.
Approved refunds will be initiated to the original payment method where possible. Bank, payment gateway, and card network timelines may vary. We will share the expected timeline after the refund is approved.
Email support@bhagala.com with your name, contact details, invoice or order reference, payment date, amount paid, and the reason for the request.